It’s all about what they want, what they’re after and explore that with them.

Kim Berresford- New Homes Consultant

Kim 2

I think it was mainly for confirmation that I was doing the right thing and to tweak what I was already doing.

The label of ‘Converting Conversations into Sales’ resonated with me.

I have learnt to be present. To be present in the moment and engage with people in conversation….and that it wasn’t all about what I was doing, it’s all about what they want, what they’re after and to explore that with them.

I’ve been practising it on anyone I meet, just to see the reaction and confirmation… absolutely it does work. People do respond really well to it.

There’s more awareness and I’m more focused on what I’m doing and how I’m interacting with people. I’m more in the conscious mind.

Diana is vivacious woman, knows her stuff and it’s been a pleasure to do the course with her.